Maintenance Issues

You can report maintenance issues to us 24 hours a day, 7 days a week, including weekends and holidays by using your tenant portal.  Realsource Property Management prefers to have maintenance requests in writing through the Tenant Portal to protect you and provide the best service for your request possible.

Puede informarnos sobre problemas de mantenimiento las 24 horas del día, los 7 días de la semana, incluidos los fines de semana y días festivos, utilizando su portal de inquilinos. Realsource Property Management prefiere tener solicitudes de mantenimiento por escrito a través del Portal del Inquilino para protegerlo y brindar el mejor servicio posible para su solicitud.

Emergency Help
9-1-1 is to be used in emergency situations. An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance. If you are ever in doubt of whether a situation is an emergency, you should call 9-1-1.

What is a Maintenance Emergency?
An emergency situation occurs when a home or property is being subjected to significant structural damage or when damage to the property has created a hazardous situation.  The event is serious and you cannot contain and control the situation until the next business day.

What is a Maintenance Issue?
Inconvenient maintenance issues are frustrating and worrying, but they can wait to be addressed until the next business day, because significant structural damage is not occurring and the property is safe and habitable.

If you find yourself needing to wait until the following business day for maintenance service, try some of these strategies for common maintenance issues:

If your stove needs repair: utilize alternate cooking methods such as the microwave or a crockpot or an electric griddle.

If your dishwasher needs repair: hand wash dishes or choose to use disposable dishware.

A small water leak: often, small water leaks can be stopped by closing a shut-off valve, placing a container under the leak to catch water, or not using that area of plumbing until the next business day when maintenance staff is available.

We’re Here for You! 
At Realsource Property Management, we focus on providing our tenants access to the best maintenance services available.  We want you to have the help you need, when you need it.

In Case of Maintenance Emergency:

Rick Sein:  407-716-0459 or
David Chatburn:  407-716-3890